About - Pegasus Recovery Solutions
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Founded in 2007 to provide comprehensive services for individuals and families impacted by substance use, we are Victoria’s longest-running outpatient treatment clinic. Our team of professionals has extensive experience in addiction treatment and recovery, and the skills necessary to provide a high level of care and support throughout every step of the recovery process.

Please contact us to be connected with one of our counsellors, or to book an assessment appointment for our Intensive Outpatient Program.

Meet Our Team


Sue Donaldson / RSW, CCAC, ICADC, CEC

Executive Director & Counsellor

Sue has worked as a counsellor, life coach, interventionist and consultant in addictions and mental health since 1995. She has helped thousands of people to transform lives of suffering in addiction to thriving in recovery. She is highly regarded in the addictions treatment industry throughout North America for her expertise, commitment, integrity and professionalism.  Sue has excellent, long-standing relationships with many other service providers and all of the component parts of addictions treatment in both the public and private sectors, so she is able to consistently ensure that people get the right help at the right time. Sue’s professional associations include the British Columbia College of Social Workers, Canadian Association of Social Workers and Pennsylvania Certification Board.


Alice Houston-Mais / MSW, RCC

Clinical Director

Alice graduated as a BSW from the University of Victoria in 1982 then completed her MSW at the University of Calgary in 1992.  Alice has specialized on studying the treatment of addiction and trauma in individual, group and family therapies.  She developed a family therapy model that combined systemic and structural family therapies with ideas from twelve step recovery.  

Alice is a Certified CBT practitioner through the Academy of Cognitive Therapy.  She also trains and supervises CBT practitioners and teaches CBT at the University of Victoria. 

In recent years Alice received extensive training in Dialectical Behaviour Therapy (DBT) and Cognitive Processing Therapy (CPT) and worked in substance use and mental health at  Island Health in Victoria while also providing clinical supervision and comprehensive training in CBT to Island Health staff.  She now brings her wealth of skills and experience to the Pegasus team, where she is facilitating the Recovery Foundations program which is centred on CBT and DBT  for relapse prevention and sustained recovery.  

Personally, Alice has thrived as a sober person for the past thirty-six years.  


Emily Donaldson-Coulter / RSW, CPRC, MA (in progress)

Counsellor & Program Facilitator

Emily holds a Bachelors of Social Work from the University of Victoria and is current completing a Masters of Counselling at Yorkville University. She a registered social worker with the BC College of Social Workers, a member of the BC Association of Social Workers, and a Certified Professional Recovery Coach with the International Association of Professional Recovery Coaches. With Emily’s recovery coaching services, the focus is on moving forward in life and setting attainable goals. Emily also has training in Cognitive Behaviour Therapy and Motivational Interviewing, and her approach to working with people is relational, holistic, and strengths-based. She brings lived experience of recovery to her work, as she has been sober since 2010.
Emily is a lifetime resident of Vancouver Island and would not want to live anywhere else. When she is not working, she is with her two young children and large extended family.
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Esther Nowelle / BA (Psych), CCAC

Counsellor & Program Facilitator

Esther graduated from the University of Victoria with a Bachelor of Arts in Psychology in 2018. She is a Canadian Certified Addictions Counsellor (CCAC) and is currently working on completing a Master of Counselling program. 

Esther is delighted to be a counsellor and outpatient program facilitator with Pegasus, working alongside a strong and empowering team in helping clients reach their recovery goals. Through a strengths-based and spiritually-driven approach cultivated from a centre of courage and renewal, Esther helps recovering individuals discover their values and nurture their unique healing potential. Esther finds the transformation and growth she witnesses in her clients deeply inspiring.

Esther has been a devoted volunteer for many years, as an Advanced Case Worker with Restorative Justice and more recently, a volunteer counsellor with Citizens Counselling. She credits these roles for cultivating her passion for helping individuals to move through significant and transitional moments in their lives. Through these lifeline organizations, Esther has gained experience and training in supporting people who have experienced trauma, PTSD, borderline personality disorder, anxiety, depression, codependency, substance abuse disorders, and complex behavioural issues. As a long-time resident of Victoria and a lifetime lover of the West Coast, Esther enjoys spending time near the ocean and in nature, noting both as sources of healing on her personal path of long-term recovery. In her spare time, Esther enjoys spending time with her dog, relaxing on the beach and in nature, and being of service to her recovery community.


Mandy Hamilton / BA, Masters of Counselling Psychology (in progress)

Continuing Care Coordinator & Counsellor

Mandy Hamilton joined the Pegasus clinical team this past year as the Continuing Care Coordinator, bringing with her a profound personal journey of recovery spanning many years. She holds a Bachelor’s degree in Sociology from the University of Victoria and is currently completing her Masters of Counselling Psychology. In addition to facilitating several of the Pegasus Continuing Care groups, Mandy is currently accepting a limited number of clients for individual counselling.

Combining her academic and clinical knowledge with her own lived experience in long-term recovery, Mandy seeks to support and empower her clients to draw upon their own strengths in order to create a fulfilled life in sobriety. Mandy’s client-centred approach is founded on the principle that with the right support and guidance, every individual possesses the inner strength and wisdom necessary to overcome life’s obstacles. Mandy is a firm believer in the innate resilience and wisdom within all of us, and leads her clients through an empowering therapeutic process with compassion, empathy, hope – and hopefully a few laughs along the way.

As an active long-term member of the local recovery community, Mandy understands the importance of establishing a solid foundation in sobriety through connection, and encourages her clients to do the same. Along with her academic accomplishments, Mandy has received extensive training as a community volunteer counsellor and has spent countless hours mentoring and guiding women in recovery. At home, Mandy’s time is spent raising her two young children and enjoying all the best that life on the West Coast has to offer.


Nicola Donaldson / CSC

Clinic Manager & Client Care Coordinator

Nicola has been with Pegasus since 2011, and currently oversees the general operations of both Pegasus Recovery and Pegasus Workplace Solutions. Anyone who reaches out to Pegasus for help or information is likely to connect with Nicola first, and be greeted with her warm, compassionate, and knowledgeable expertise. As a person in long-term recovery with over 15 years of sobriety, Nicola is honoured to bear witness to the transformative change that clients achieve in their recovery journeys. She supports the Pegasus clinical team and day-to-day operations with her diverse skillset, including case management, client care, bookkeeping, office admin and IT.

Nicola was born and raised on Vancouver Island and is eternally grateful to be able to raise her three children here as well.


Theo Holland / M.A. Phil. (M.A. Soc.) B.A. Comb. Hons

Group Facilitator

Theo completed a combined honours degree in EMSP and Philosophy from the University of Kings College and Dalhousie University, with an Honours Thesis focused on language frameworks and their impacts on individual and collective experiences. He then moved on to complete a Master’s degree in Philosophy at the University of Victoria and also began a Master’s degree in Sociology.

Theo’s therapeutic approach is rooted in the understanding that many of our problems are founded in unclear thinking. Combining elements of philosophical counselling, narrative (de)construction, dialogical approaches and cognitive behavioural therapy, he focuses on the ways in which clarifying thinking can help pull apart what appear to be behaviour and emotional challenges. As an active member of the recovery community in both Victoria and Duncan, Theo brings a breadth of experience, knowledge and insight to his work at Pegasus as a Continuing Care group facilitator.

In Theo’s full-time role as a teacher in Duncan, he is interested in exploring ways to identify and intervene early in cases that are high probability for substance use and/or other mental health challenges. His history in education has led to strong relational practices and has solidified trust as the key to education, treatment, and healing.

Doug Hilton Pegasus

Doug Hilton / MSC, RCC


Doug Hilton is a Registered Clinical Counsellor; he has been working in the field since 1992. Over time he has specialized in working with children, teens, adults and seniors in small communities and bigger centres. Doug has worked exclusively with trauma, addictions including problem gambling, behavioural issues and psychiatric conditions.

Doug utilizes his training in EMDR, EFT, Hypnosis in his work with clients. He is also a certified Chi Kung instructor (since 1994) and practitioner. Chi Kung is Chinese medicine through the use of meditation, massage and movement. He studies with Grandmaster Mantak Chia in his training centre in Thailand. He combines his various counselling methodologies and Chi Kung to provide a holistic service that works on mind, body and spirit.

Doug and Master Chia have co-authored a book entitled EMDR and the Universal Healing Tao. The book teaches people about the connections between depression, anxiety, trauma and addictions and describes a new treatment and self-help technique to address those issues. Doug is also the Clinical Service Provider for the BC Responsible and Problem Gambling Program in Victoria. Problem gambling services are provided free of charge.


Lisa Aubrey / BSW, RSW, CCAC, CSC, SAP

Monitoring Program Director & Substance Abuse Professional

Lisa received her Bachelor of Social Work at the University of Northern British Columbia (2000) and a postgraduate certificate in Substance Abuse Counselling from the University of the Fraser Valley (2006). An experienced counsellor, case manager and facilitator, Lisa spent 20 years in rural and northern social work, primarily in mental health, addictions, domestic and sexual violence, and criminal justice.

Lisa is a DOT-certified Substance Abuse Professional, providing comprehensive assessment services for employees and employers, and also works as a compliance monitor for Pegasus Workplace Solutions. She is passionate about her role in assisting people in maintaining their abstinence and integrating recovery. In a lifetime filled with adventures, Lisa believes that living and working in recovery has been the greatest one yet.