Pegasus Office Procedure: Responding to COVID-19 - Pegasus Recovery Solutions
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Pegasus Office Procedure: Responding to COVID-19

Pegasus Office Procedure: Responding to COVID-19

Pegasus Recovery Solutions is committed to the health and safety of both our clients and staff. As professionals we must take any opportunity we can to contribute to reducing the risk and potential spreading of COVID-19, as well as minimize the burden ultimately placed on our healthcare system. At this time we ask that all Pegasus clients who are feeling sick or have recently travelled to let us know, so that we can make arrangements to provide individual and group sessions online via Skype or Zoom.

For clients who are ill and unable to attend sessions online, we will provide a more lenient cancellation policy.

For Pegasus Medical Monitoring clients who are experiencing symptoms (coughing, chills, fever etc) and are required to attend our offices due to a monitoring contract, you will be greeted in the waiting room upon arrival with a mask and instructions to wash and sanitize your hands. Please let us know your symptoms prior to your arrival.

We will be minimizing physical contact and sanitizing our office regularly.

The World Health Organization has suggested taking measures of social distancing as well to reduce the transmission of COVID-19. We understand that community gatherings and meetings play a large role in the recovery of our clients. We strongly encourage all individuals to pursue online supportive resources during this time to continue with your regular recovery regime. is the largest global network of recovery meetings and provide daily, regular online meetings for multiple recovery pathways.

We will be monitoring this situation closely and our risk reduction measures will evolve alongside the recommendations of the World Health Organization, Public Health Agency of Canada, and local Health Authorities.